Become a professional
knowledge manager

Framework & Strategy
DAY 1, Monday; FACILITATOR: Beat Knechtli   Module: KM
Enterprise Knowledge Management
DAY 2, Tuesday; FACILITATOR: Stephan Bohr WORKSHOP SCHEDULE FOR DAY 2,
Business Modules
DAY 3, Wednesday; FACILITATOR: Dr Pavel KrausModule Business CaseAs a knowledge
Process-oriented Knowledge Management
DAY 4, Thursday; FACILITATOR: Michael WyrschModule: Process-oriented Knowledge
Kowledge Management Principles & Models
DAY 5, Friday; FACILITATOR: Dr Barry Hardy WORKSHOP SCHEDULE FOR DAY 5,

Discover
our advantages

Why choose us
Douglas Connect develops capacities and coordinates projects to achieve
5-Day Intensive Workshop
"Not Just a 5-Day Workshop but a Complete Blended Learning Experience"
Our Communities
Science and technology communities we have developed are: OpenTox -
Our Faculty
Dr. Barry Hardy leads our research and innovation activities. He

Information or knowledge that is set out in tangible form. It is knowledge that can be readily articulated, codified, accessed and verbalized. It can be easily transmitted to others.

Information or knowledge that is not set out in tangible form but could be made explicit. It differs from explicit learning by the absence of consciously accessible knowledge.

Information or knowledge that one would have extreme difficulty operationally setting out in tangible form. Difficult to transfer to another person by writing or verbalizing.

Learning the right skills

Douglas Connect partners with KM Institute™ to provide world class knowledge

Certified trainings

We offer a public Certified Knowledge Management (CKM) course in Switzerland

Who should attend

Managers and team leaders in a position to apply best knowledge management

Latest news

KM and ISO Update
If you are an ISO certified company and have an audit in 2016, your auditor will most likely ask you about some of the ten
ISO 9001 Revision
In light of the upcoming revision of the ISO 9001 the discipline «Knowledge Management» will gain more emphasis and focus in

What participants say?

I’d like to do it again
»Excellent workshop, I just wish it were longer. I’d like to do it again!«
Course made me confident
»This course has filled all my gaps in knowledge management and made me confident to start a real KM initiative«
Definite practical value
»Definite practical value...going to put several tools into practice straightaway.«
Extremely impressive
»The body of training that you have developed is extremely impressive in both its quality and its quantity«